Director, Performance Management United Kingdom, London
Company: Tbwa Chiat/Day Inc
Location: San Mateo
Posted on: November 18, 2024
Job Description:
PlayStation isn't just the Best Place to Play - it's also the
Best Place to Work. Today, we're recognized as a global leader in
entertainment producing The PlayStation family of products and
services including PlayStation5, PlayStation4, PlayStationVR,
PlayStationPlus, acclaimed PlayStation software titles from
PlayStation Studios, and more.PlayStation also strives to create an
inclusive environment that empowers employees and embraces
diversity. We welcome and encourage everyone who has a passion and
curiosity for innovation, technology, and play to explore our open
positions and join our growing global team.The PlayStation brand
falls under Sony Interactive Entertainment, a wholly-owned
subsidiary of Sony Corporation.Director, Performance Management
(Growth Marketing)Location: San Mateo, CA or LondonThe PlayStation
Store & Services Marketing team is responsible for marketing our
flagship PlayStation Plus subscription service, and PlayStation's
multi-billion-dollar D2C businesses (PlayStation Store and
PlayStation Direct).This role is a pivotal leadership role in the
team accountable for the strategic implementation of
performance-focused marketing, dedicated to supporting profitable
business growth & successful customer outcomes by harvesting
incremental demand & driving recurring
relationships.Responsibilities:Leading cross-portfolio &
performance management functions with 3 strategic pillars of
focus;Performance Optimization:
- Strategy: Accountable for producing a clear marketing strategy
aligned with commercial goals, whilst collaborating with other
marketing functions to ensure its successful execution.
- Media Planning: Working with media teams to ensure there is a
clearly defined media plan for any store & services paid media
activity including media allocation (mix/channel/markets).
- Budgeting/Forecasting: Translate strategies into detailed
annual, quarterly & monthly budgets (split by product/service
campaigns & regions). Work closely with Finance to update forecasts
on a regular basis & provide recommendations for budget
re-allocation.
- Reporting: Analyze, track, report and forecast on key
performance metrics, identifying areas of opportunity for program
performance across all marketing channels to support company's
growth targets and drive future strategies.
- Measurement: Partner with the Finance, Data Science, and
Analytics teams to develop a measurement stack to supervise and
improve channel performance & evolve marketing attribution and
incrementality.
- Experimentation: Responsible for building and defining a clear
experimentation agenda & roadmap across store and services,
ensuring tests are linked to business goals & commercial
plans.Performance Governance:
- Market Optimization: Work with territory marketing teams, to
spot and act on demand opportunities within individual markets to
improve growth.
- Cross-portfolio Planning: Work with vertical & horizontal
marketing teams to ensure there is holistic planning of activity
(across portfolio & vertical).Leadership:
- Leadership: Building, leading & developing a small team of
growth marketing specialists across multiple geographic
locations.
- Stakeholder Management: Be the main point of contact &
marketing lead for key vertical commercial & marketing stakeholder
teams from manager to SVP level.Qualifications:
- 15+ years in performance marketing roles preferably across the
entertainment vertical.
- A history of successfully operating in sophisticated global
organizations and being able to influence growth.
- A background of performance management and marketing
governance.
- Have worked in roles leading large media budgets.
- A strong leader who has led geographically dispersed
teams.
- Comfortable leading senior (VP/C-level) executive
stakeholders.Equal Opportunity Statement:Sony is an Equal
Opportunity Employer. All persons will receive consideration for
employment without regard to gender (including gender identity,
gender expression and gender reassignment), race (including colour,
nationality, ethnic or national origin), religion or belief,
marital or civil partnership status, disability, age, sexual
orientation, pregnancy, maternity or parental status, trade union
membership or membership in any other legally protected category.We
strive to create an inclusive environment, empower employees and
embrace diversity. We encourage everyone to respond.PlayStation is
a Fair Chance employer and qualified applicants with arrest and
conviction records will be considered for employment.
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Keywords: Tbwa Chiat/Day Inc, West Sacramento , Director, Performance Management United Kingdom, London, Executive , San Mateo, California
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